Privacy Policy

Welcome to Nile go ("we", "us", or "our"). This privacy notice explains how we collect, use, and share your personal information when you visit our website, use our mobile application, or register for our individual wallet service.

1. Information We Collect

We collect different types of personal information from you depending on how you interact with us. "Personal information" means any information that can be used to identify you as an individual or that is linked to you. The personal information we collect may include:

• Your name, email address, phone number when you register for our individual wallet service, apply for a job, or contact us for any enquiries or feedback.
• Your location information, such as your GPS coordinates or device identifiers, when you use our mobile application or visit our website.
• Your usage information, such as your browsing history, search queries, preferences, settings, and interactions with our website or mobile application.
• Your social media information, such as your username, profile, and picture, when you connect with us or share our content on social media platforms.

We may also collect personal information from third-party sources, such as our business partners, service providers, or public databases, to verify, update, or supplement the personal information you provide to us or we collect from you.

2. How We Use Your Personal Information

We use your personal information for various purposes, such as:

• To provide, maintain, and improve our services, products, and features, and to personalise your experience with us.
• To communicate with you about your account, orders, enquiries, feedback, promotions, offers, surveys, and updates.
• To monitor, analyse, and improve the performance, security, and functionality of our website, mobile application, and services.
• To comply with our legal obligations, enforce our terms and conditions, and protect our rights, property, and safety, and those of our customers, employees, and partners.
• To verify your identity.
• To conduct research and development, and to create new products, services, and features.
• To market and advertise our products, services, and features, and those of our partners, on our website, mobile application, or third-party platforms.

We will only use your personal information for the purposes for which we collected it, or for compatible purposes that we notify you of. We will not use your personal information for any other purposes without your consent, unless required or permitted by law.

3. How We May Share Your Personal Information

We may share your personal information with third parties in certain circumstances, such as:

• With our affiliates, subsidiaries, and parent companies, for the purposes described in this privacy notice.
• With our business partners, service providers, and vendors, who help us provide, improve, and promote our products, services, and features.
• With other users, when you post, comment, or share content on our website, mobile application, or social media platforms.
• With your consent, or at your direction, for any other purposes that we disclose to you.
• With law enforcement, regulators, courts, or other authorities, when we are required or permitted by law, or when we believe it is necessary to protect our rights, property, and safety, and those of our customers, employees, and partners.
• With potential buyers, investors, or successors, in the event of a merger, acquisition, reorganisation, or sale of our business or assets.

We may also share aggregated, anonymised, or de-identified information with third parties for research, analysis, marketing, or other purposes, without identifying you as an individual.

4. How We Protect Your Personal Information

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use technical, administrative, and physical safeguards, such as encryption, firewalls, passwords, and access controls, to secure your personal information.

However, we cannot guarantee that your personal information is completely secure, as no method of transmission or storage is 100% secure. You are responsible for keeping your account credentials and payment information confidential, and for notifying us of any suspected or actual breach of your personal information.

5. How Long Do We Retain Your Personal Information

We retain your personal information for as long as necessary to fulfil the purposes for which we collected it, or for as long as required or permitted by law. We may retain your personal information for longer periods if we need to comply with our legal obligations, enforce our terms and conditions, resolve disputes, or prevent fraud or abuse.

6. Contact Us